Refund Policy

Refund & Exchanges

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If you’d like a refund (it has happened; back in1994, I think it was.) or an exchange, mail us the Hat* (you pay for this. Non-refundable. Fair?).

We’ll take a Hat back if it’s in pristine, resaleable condition. If it’s not, consider selling it to a worthy friend.

TO RETURN YOUR HAT, please mail it to:
Better World Hats, c/o Alex Tilley
#4-1158 Greenwood Pt. Rd
Gravenhurst, Ontario
P1P 1R2 Canada

*You should consider using a trackable shipping service or purchasing shipping insurance to make sure we receive it. Hopefully we’ll be able to email you when it arrives.

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